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Emerald® GE Gateway

Access, Control, and share Virtual Machines located on a hypervisor.




Item #: EMD3000GE GE Gateway

Warranty: 2 Year Double Diamond™ Warranty (Standard)

Product Features

  • Real-time collaboration on shared virtual assets - without the need for multiple software installs
  • Transparent access to resources - virtual or physical - with no compromise in user perception or performance
  • Deploy anywhere on the IP network without being tied to a specific location
  • Single or dual monitor VM support - an industry first
  • Perfect for control rooms, manufacturing facilities, commercial operation, data centers, and so many more

Details

The Emerald® GE Gateway introduces a shared mode feature for Virtual Machines. It can be connected at any location on the Emerald IP KVM network. Each Emerald GE unit can service up to 8 virtual machines, enabling simultaneous connections for up to 8 Emerald users on each VM (up to 64 users in total).

Unlike traditional KVM or virtual access solutions that limit concurrency, display options, or require extra hardware, Emerald GE is software-driven, scalable, and unified across physical and virtual control room assets - all managed through Boxilla®. Because it is hardware-free at the host, Emerald GE is cost-effective.

Shared VM access means fewer licenses, less equipment, and faster decisions in mission-critical environments. GE keeps your team agile and synchronized in environments where seconds matter. It’s easier to scale, requires fewer support tickets, and you are not locked into using equipment from one vendor.

Users experience enhanced efficiency and operator awareness, especially in high-pressure command and control operations. No retraining, no confusion. Just smooth operations. No hacks, no latency issues, no display mapping nightmares.

Streamlined control means lower operational risk, easier compliance, and less IT overhead. GE reduces setup time, minimizes errors, and ensures consistent workflows across your entire control room. Administrators realize fewer tools to manage, better control, and easier troubleshooting across hybrid environments.



Tech Specs

Product Includes:
  • (1) Emerald GE Gateway
  • (1) 19V, 90W AC-DC Power Adapter with Detachable Power Cord


NOTE(s):

Works with all Emerald® Receivers





* Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 1-877-877-2269.

Support

Warranty

Double Diamond Warranty

2 Year Double Diamond™ Warranty (Standard)

Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box.

Our Double Diamond Warranty* protects your Black Box® brand products from manufacturing and/or material defects.

The EMD3000GE comes with a standard 2 Year Double Diamond Warranty*. During the warranty period, Black Box will repair or replace your damaged equipment at NO CHARGE!*

What’s more, we also have a 30-day return policy on most products. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package to receive a full refund.** Click here to find your local sales office to obtain a Return Authorization.

Extended Double Diamond Warranty.

Extend the warranty on select products or protect eligible previously purchased Black Box® brand items for an additional year - at just 10% of the original purchase price or for three years for only 20% of the purchase price.

* Warranty subject to certain exclusions and limitations. Click here to view our full terms and conditions.

** Returns contingent upon specific exclusions and limitations. Click here to view our full return policy.

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