Privacy Policy

Black Box Corporation of Pennsylvania d/b/a Black Box Network Services ("Black Box") values you as a customer and recognizes the need to safeguard the personal information that you provide to Black Box in order to assist us in providing products or services to you. This Privacy Policy explains how Black Box collects, uses and safeguards your personal information.

Black Box works to align with the General Data Protection Regulation (GDPR) which is a European Union law focused on data privacy and protection for individuals within the EU and EEA. By aligning to one of the largest and strictest comprehensive data protection standards globally, Black Box utilizes stricter oversight and controls for data protection than most regulations require.

For California residents, please also see the supplemental California Privacy Policy, which complies with the California Consumer Privacy Act of 2018 ("CCPA").

1. Collection

As used in this Privacy Policy, "personal information" means any information that may be used to identify an individual, including, without limitation, name, email address, home, address, title, occupation, industry, or other identifying information. Black Box collects personal information when you establish a Black Box account, as to be included in an e-mail or other mailing list, submit an entry for a sweepstakes or other promotion, or otherwise submit your personal information to Black Box for any reason.

2. Notice

When personal information is collected, Black Box will inform you at the point of collection the purpose for the collection.

3. Cookies

Black Box's website (this "Site") may use a standard technology called a "cookie" to collect information about how you use this Site. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie can contain information such as a user ID that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard drive or read cookie files created by other sites. If you prefer not to receive cookies while browsing this Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.

4. Use

Black Box uses your personal information (i) to fulfill your requests for products and services, (ii) to personalize your experience on this Site, (iii) to advise you of the latest product announcements, promotions or other information of possible interest to you, (iv) to improve the quality of our service to you and (v) to send you, or to have our business partner(s) send you, direct marketing information and survey materials. Black Box will always give you the opportunity to "opt out" of receiving direct marketing information and survey materials.

5. Sharing and Disclosure

Because Black Box is a global company, your personal information may be shared with other Black Box parent companies, subsidiary companies or companies under common control therewith around the world. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality agreements. Your personal information may be stored and processed in the United States or any other country where such entities are located. Black Box may disclose your personal information to third parties when (i) Black Box has your consent, (ii) Black Box needs to share your information in order to provide the products or services you have requested or (iii) Black Box wants to keep you up to date on the latest product announcements, promotions or other information of possible interest to you. Black Box will also disclose your personal information if required to do so by law, to enforce our Terms and Conditions of Use or Terms and Conditions of Sale or to protect personal safety, the public or this Site. Except as otherwise set forth herein, Black Box will not transfer your personal information to third parties without your consent.

6. Your Ability to Delete Your Account and Information

Black Box would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Black Box correct any information you believe is inaccurate. You also have the right to request Black Box to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Black box erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Black Box restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Black Box’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Black Box transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we will respond as soon as possible. If you would like to exercise any of these rights, please contact us by submitting this webform with the appropriate information.

7. Data Security

Your Black Box account information is protected by password for your privacy and security. Black Box safeguards the security of the data you send to us with physical, electronic and managerial procedures. Although Black Box has implemented such procedures, Black Box cannot ensure the security of the information you transmit to us. Accordingly, Black Box encourages you to take every available precaution to protect your personal information when you are on the Internet. You should take steps to safeguard your password, including, without limitation, not writing down your password, not sharing your password with anyone, changing your password often and using a combination of letters and numbers for your password.

8. Third Party Sites

This Site may contain links to other third-party websites. Black Box is not responsible for the privacy practices of such third parties. Once you have left this Site, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

9. Changes to this Privacy Policy

Black Box reserves the right to modify this Privacy Policy from time to time in its sole discretion by updating this page. You should therefore periodically visit this page to determine the then-current Privacy Policy.

10. Compliance

Many but not all countries impose comprehensive data protection laws that regulate all personal data about identifiable individuals. The European Union General Data Protection Regulation (GDPR) is one example of a comprehensive data protection law, and many other countries impose similar laws equally important. Black Box complies with all applicable data privacy laws, including applicable comprehensive data protection laws, to the extent those laws reach Black Box and its processing of specific personal data.

11. Questions or Concerns

If you have questions or concerns about our collection, use, or disclosure of your personal information, please fill up this form.

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