The hosted unified communications services in the applicable Customer order will only be offered to the Customer in the United States by Norstan Communications, Inc. d/b/a Black Box Network Services or the applicable direct or indirect U.S. operating subsidiary of Black Box Corporation providing the hosted unified communications services in such State (as applicable, herein collectively referred to as “Black Box”). The Agreement (as defined below) between Customer and the applicable Black Box operating entities sets forth the legal rights and obligations governing Black Box’s provisioning and delivery of hosted unified communications services and/or contact center services (“Service(s)”) to Customer, Customer’s use of such Services and use of any devices used in conjunction with the Services, such as an IP telephone, Multimedia Terminal Adapter and/or Unified Communications Software (including, but not limited to, softphones, attendant consoles, contact center agent software and any other components of the provided solution), Analog Telephone Adapter, switch, router or any other IP connection device (collectively, “Devices” or “Equipment”). This Agreement consists of these terms and conditions, signed Order Form(s), which includes the applicable Statement of Work (“SOW”) and applicable Software End User License Agreement (collectively, the “Agreement”), and all such documents shall be incorporated into this Agreement by reference and shall become a part of this Agreement during the Term (as defined below and set forth in the applicable Order Form). Customer Orders shall be set forth on the Order Form(s) signed by the Customer (collectively, the “Order Form”).
