Qualified government end-users who are eligible to purchase via a GSA contract have multiple options to purchase Black Box products.
Many of our current resellers and VAR's hold letters of supply and you can purchase directly from them. To receive a list of current GSA Letter of Supply Holders or if you have any questions about GSA, Reseller or VAR options, etc. please contact brad.orme@blackbox.com.
For urgent needs, you can purchase via the TD SYNNEX GSA schedule 47QTCA19D00MM by contacting TD SYNNEX directly via email at blackboxgsa@tdsynnex.com.
Black Box provides technical and design support, product demos or evaluations, and product performance questions. TD SYNNEX and our Letter of Supply Holders handle transactions, including orders, quotations, and fulfillment.
Contact the company your original order was placed with for an RMA.
Phone: 877-877-2269
Email: techsupport@blackbox.com
Federal government agencies, quasi-agencies (e.g. U.S. Post Office, TVA); prime and subcontractors (must provide a letter of authorization from the government agency); charitable organizations; international agencies (e.g. IMF, World Bank, WHO, etc.); and state, local agencies and education (i.e., state cooperative purchasing).
Resellers participating as Teaming, Dealer or Agent Partners must hold and maintain vendor authorizations, where applicable, to resell products from SYNNEX'S GSA Schedule & Contracts. Authorized resellers must adhere to the Terms and Conditions of each participating manufacturer's government program in order to resell through this contract. Any violation of this requirement may result in immediate de-authorization from the SYNNEX GSA Program.
This contract change only impacts Black Box Technology Product Solutions Group (TPS). If you have an existing relationship with the Black Box Commercial Services Division, you should continue to engage directly with them.
48 contiguous states, D.C., Alaska, Hawaii, U.S. Territories and Commonwealths. International and APO Addresses.
CONUS - Destination within 48 contiguous states & District of Columbia. OCONUS - To Port of Embarkation.
30 days after Receipt of Order (ARO) more or less based on availability. Actual delivery time of in-stock items within one to three days, depending on destination.
No limitation specified by the contract. However, agencies must follow open market procurement regulations. The open market items must be clearly identified as such on the GSA Schedule delivery order. Open market items on a GSA Schedule order will not be governed by the terms and conditions of the GSA Schedule contract.
Yes - with customer’s approval for a product with equal or greater functionality and or lesser price. Substitute product must comply with the Trade Agreements Act.
BPAs may be written against the contract.
IFF= 0.75% (75 bps) included in GSA Price.
